How do I connect GoCardless?
With an access token plus three settings: live or sandbox, the GoCardless API version date, and a start date. The environment has to match the token, since live tokens begin with live_ and sandbox tokens with sandbox_. Pick sandbox only for test data.
What GoCardless data comes over?
Payments, refunds, mandates and payouts. Payments include amount, charge date, status and amount refunded; mandates include scheme, status and next possible charge date; payouts include amount, arrival date and deducted fees. Records before your start date are left out.
How fresh is GoCardless data in Querri?
As fresh as the last sync. Each sync reloads everything you selected, on a daily, weekly or monthly schedule or when you run it by hand, so a payment that failed this morning shows up after the next sync.
Can I see customer names on GoCardless payments?
Not from this connector alone. Customers aren't one of the synced objects, so payments and mandates arrive with linked GoCardless IDs and your own references rather than names. Connect the billing system or CRM that holds your customers and Querri can join the two.
Does Querri change anything in GoCardless?
No. Querri only reads from GoCardless. It never creates, edits or deletes records there, and every answer runs on Querri's own copy of the data.
Is my GoCardless data secure in Querri?
Yes. Querri is SOC 2 Type II, HIPAA and ISO 27001:2022 certified, credentials are stored encrypted, and your data is never used to train a model.