How do I connect Paddle?
In the secure form the Connector Agent opens: enter an API key, choose the live or sandbox environment, and set a start date. Use sandbox only to look at test transactions.
What Paddle data comes into Querri?
Transactions, subscriptions, customers and their addresses, businesses, products, prices, discounts, adjustments such as refunds and credits, and events. Dated records before your start date are left out, so set it early enough to cover the history you want.
How often does Paddle data sync?
Each sync is a full reload of the Paddle data you selected, run daily, weekly or monthly, or by hand. A transaction Paddle records this afternoon appears in Querri after the next sync, not the moment it happens.
Can I combine Paddle revenue with product usage?
Yes. Connect your product analytics tool or database as well, and Querri can join Paddle customers to usage by email or your own IDs. That answers questions like which features paying customers use most, or whether low usage comes before cancellations.
Does Querri change anything in Paddle?
No. Querri only reads from Paddle. It never creates, edits or deletes records there, and every answer runs on Querri's own copy of the data.
Is my Paddle data secure in Querri?
Yes. Querri is SOC 2 Type II, HIPAA and ISO 27001:2022 certified, credentials are stored encrypted, and your data is never used to train a model.