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Aircall + Querri

Aircall call analytics, answered in plain language

Querri copies your Aircall calls with direction, duration, status and missed-call reason, along with numbers, users, teams, contacts and tags. Ask about missed calls or rep workload and get the answer as a table or chart.

Querri only reads from Aircall and never changes your records. SOC 2 Type II, HIPAA and ISO 27001:2022 certified, and your data is never used to train a model.

What you can answer

Questions teams ask about their Aircall data

Which lines are missing the most inbound calls, and why?

Aircall records a missed-call reason on each call, but comparing reasons across numbers and hours of the day takes an export and a pivot table. Querri can track missed-call rate by number as a KPI and show which reasons drive it.

KPIs

Do our busiest callers turn into deals?

Phone activity sits in Aircall while pipeline sits in the CRM, and matching them by phone number is tedious. With HubSpot connected as well, Querri joins Aircall calls and contacts to companies and deals in one question.

HubSpot

How is call load split across teams and tags?

Each Aircall call carries its teams and tags, but totals by team and tag mean exporting calls and building a pivot table every week. Ask Querri once and schedule the breakdown as a weekly report to team leads.

Reports & automation

What comes over

What Querri reads from Aircall

Querri copies this data into your Library on a schedule, next to every other system you connect, so one question can draw on all of it.

  • Calls
  • Numbers
  • Users
  • Teams
  • Contacts
  • Tags
  • Company

Refreshed on your schedule

Each sync reloads the data you picked, daily, weekly or monthly, or whenever you run it by hand.

Read only

Querri reads from Aircall and never creates, edits or deletes anything there. Every answer runs on Querri's own copy.

Who sees what

Querri's own sharing and row-level access decide who sees which rows, in chat, dashboards, Claude, ChatGPT and the API.

How to connect

Connect Aircall to Querri

  1. 1

    Ask the Connector Agent

    Say "connect Aircall" or pick it from the connector catalog.

  2. 2

    Sign in or add your credentials

    Put your Aircall API ID and API token into the secure form, which the Connector Agent never sees, and pick a date for the Date-From filter.

  3. 3

    Choose what to bring in

    Pick the data you want and how often it refreshes, then approve the first load.

  4. 4

    Ask your first question

    The data lands in your Library, ready for chat, dashboards and scheduled reports.

FAQ

Aircall and Querri: common questions

How do I connect Aircall to Querri?

With an Aircall API ID, an API token and a Date-From date. Tell the Connector Agent you want Aircall, enter those in the secure form it opens, then choose the data and a refresh schedule. The credentials stay out of the agent's view.

Which Aircall data does Querri read?

Calls, including direction, status, duration, start, answer and end times, missed-call reason, assigned user, teams and tags. Querri also reads your phone numbers, users, teams, contacts, tags and the company record with its user and number counts.

How often is Aircall data refreshed?

Every sync reloads the Aircall data you selected in full, daily, weekly or monthly on the schedule you set, or on demand. Questions use Querri's stored copy, so call counts are as current as the most recent sync.

Does Querri bring over call recordings?

Querri reads the call records Aircall returns, which include fields such as the recording and voicemail links, but questions run on the call data itself: counts, durations, outcomes and who handled each call. It does not transcribe or analyze the audio.

Does Querri change anything in Aircall?

No. Querri only reads from Aircall. It never creates, edits or deletes records there, and every answer runs on Querri's own copy of the data.

Is my Aircall data secure in Querri?

Yes. Querri is SOC 2 Type II, HIPAA and ISO 27001:2022 certified, credentials are stored encrypted, and your data is never used to train a model.

Ask your Aircall data a question today

Connect Aircall, add the rest of your systems, and get answers your whole team can check.