How do I connect Capsule CRM to Querri?
Paste a Capsule API authentication token into the secure form when the Connector Agent asks. Capsule issues these under My Preferences > API Authentication Tokens. You also set a start date and choose which record type the tag and custom field lists come from.
What Capsule CRM data syncs?
Parties (people and organizations) and the people at each organization, opportunities, projects, tasks, users, pipelines, milestones, stages, boards, lost reasons, categories and activity types, plus tag and custom field definitions for the record type you choose.
How often does Capsule CRM data refresh?
Whichever you choose: daily, weekly or monthly, with on-demand syncs as well. Contacts, projects, tasks and opportunities are copied again in full, so a deal that moved milestone or closed since the last run appears in its current state.
Why are some older Capsule opportunities missing?
Opportunities are read from the start date onward by last update, so a deal that hasn't changed since before that date is left out. Contacts, projects and tasks aren't limited by the date. To bring in older deals, update the connection with an earlier start date.
Does Querri change anything in Capsule CRM?
No. Querri only reads from Capsule CRM. It never creates, edits or deletes records there, and every answer runs on Querri's own copy of the data.
Is my Capsule CRM data secure in Querri?
Yes. Querri is SOC 2 Type II, HIPAA and ISO 27001:2022 certified, credentials are stored encrypted, and your data is never used to train a model.