How do I connect CharityTracker to Querri?
Ask the Connector Agent to connect CharityTracker, then enter your network subdomain and External API Key in the secure form. The key comes from SimonSolutions and is issued to a network admin. The agent never sees it.
What CharityTracker data comes into Querri?
Cases, households, assistances, assessments with their values, outcome goals, outcome cases and steps, and referral requests, plus case details, phone numbers, income and expenses. Lookup tables such as agencies, agents, counties, categories, units and funding sources come over too, so IDs resolve to names.
How often does CharityTracker data refresh?
Cases, households, assistances, assessments, outcome cases and referral requests can sync incrementally, bringing only records changed since the last run. Lookup tables and detail records such as case details reload in full each time. You set the schedule.
Does Querri work with Oasis Insight?
Yes. Oasis Insight and CharityTracker share the same API. Enter your full Oasis Insight host, such as yournetwork.oasisinsight.net, in the network field instead of just the subdomain, and Querri reads it the same way.
Does Querri change anything in CharityTracker?
No. Querri only reads from CharityTracker. It never creates, edits or deletes records there, and every answer runs on Querri's own copy of the data.
Is my CharityTracker data secure in Querri?
Yes. Querri is SOC 2 Type II, HIPAA and ISO 27001:2022 certified, credentials are stored encrypted, and your data is never used to train a model.