How do I connect Customer.io to Querri?
Paste an App API key into the secure form after asking the Connector Agent to connect Customer.io, then pick Global (US) or EU as the region. The agent never handles the key, and Querri uses it only to read.
What Customer.io data does Querri read?
People, segments, campaigns, newsletters, broadcasts, individual messages with their delivery status, and activity logs of customer events and actions. You choose which to load, and they sit in your Library next to the other systems you connect.
How often is Customer.io data refreshed?
Whenever your schedule says: once a day, once a week or once a month. You can also trigger a sync yourself. Every sync replaces the earlier copy with a complete fresh read of the Customer.io objects you chose.
Does Querri bring in Customer.io campaign metrics?
Campaigns come over as their definitions, not as metric rollups. Delivery results come from Messages, where every sent message carries its own status, so counts of delivered, bounced or failed sends per campaign are built from those rows. Choose the EU region when connecting if your workspace lives there.
Does Querri change anything in Customer.io?
No. Querri only reads from Customer.io. It never creates, edits or deletes records there, and every answer runs on Querri's own copy of the data.
Is my Customer.io data secure in Querri?
Yes. Querri is SOC 2 Type II, HIPAA and ISO 27001:2022 certified, credentials are stored encrypted, and your data is never used to train a model.