Customerly + Querri
Querri reads Customerly users and leads, including when they were first seen and last active, where they are, their subscription status and, for users, their NPS vote. Ask who is going quiet and where leads come from.
Querri only reads from Customerly and never changes your records. SOC 2 Type II, HIPAA and ISO 27001:2022 certified, and your data is never used to train a model.
What you can answer
Customerly records each user's last activity, but tracking how many go quiet each week, split by country or subscription status, is a question you keep re-asking. Querri answers it once and watches the count every night.
Nightly insights & monitorsUsers carry an NPS vote and subscription status side by side. Querri compares the two and, joined with billing data, shows whether low votes lead to cancellations.
AI ChatLeads come over with country, region, browser and first-seen date. Querri charts lead volume by country and month on a dashboard that updates with each sync.
DashboardsWhat comes over
Querri copies this data into your Library on a schedule, next to every other system you connect, so one question can draw on all of it.
Each sync reloads the data you picked, daily, weekly or monthly, or whenever you run it by hand.
Querri reads from Customerly and never creates, edits or deletes anything there. Every answer runs on Querri's own copy.
Querri's own sharing and row-level access decide who sees which rows, in chat, dashboards, Claude, ChatGPT and the API.
How to connect
Say "connect Customerly" or pick it from the connector catalog.
Paste your Customerly API key into the secure form. That one key is the only credential Customerly needs, and the Connector Agent never sees it.
Pick the data you want and how often it refreshes, then approve the first load.
The data lands in your Library, ready for chat, dashboards and scheduled reports.
FAQ
Ask the Connector Agent to connect Customerly and paste your Customerly API key into the secure form. That's the only credential needed. The key is stored encrypted, and the agent never sees it.
Two tables: users and leads. Each record includes email, location, browser and OS, first-seen and last-activity times, subscription status and A/B test variant; users also carry their NPS vote.
Querri reloads Customerly users and leads in full on every sync, daily, weekly or monthly, or when you run it yourself. Answers use the most recent copy.
No. The Customerly connector reads users and leads only, not conversations or messages. Users still carry their NPS vote and last activity, and Querri can join them by email to your CRM or billing data for revenue context.
No. Querri only reads from Customerly. It never creates, edits or deletes records there, and every answer runs on Querri's own copy of the data.
Yes. Querri is SOC 2 Type II, HIPAA and ISO 27001:2022 certified, credentials are stored encrypted, and your data is never used to train a model.
Keep exploring
Connect Customerly, add the rest of your systems, and get answers your whole team can check.
