Front + Querri
Querri reads Front conversations and their messages, inboxes, teammates, teams, tags, contacts and accounts, so questions about workload and topics get answered from the whole inbox history.
Querri only reads from Front and never changes your records. SOC 2 Type II, HIPAA and ISO 27001:2022 certified, and your data is never used to train a model.
What you can answer
Tags in Front often overlap, so one topic hides under three names and the counts never add up. Querri lets you write a rule that groups those tags as one topic, then answers with that rule every time.
Facts & rulesFront stores each message with whether it was inbound and when it arrived. Querri works out the gap between inbound and outbound messages per conversation and tracks it by inbox on a dashboard.
DashboardsFront has its own accounts and contacts, but deal size and renewal dates sit in Salesforce. Querri matches the two by email or domain and ranks accounts by conversation volume.
SalesforceWhat comes over
Querri copies this data into your Library on a schedule, next to every other system you connect, so one question can draw on all of it.
Each sync reloads the data you picked, daily, weekly or monthly, or whenever you run it by hand.
Querri reads from Front and never creates, edits or deletes anything there. Every answer runs on Querri's own copy.
Querri's own sharing and row-level access decide who sees which rows, in chat, dashboards, Claude, ChatGPT and the API.
How to connect
Say "connect Front" or pick it from the connector catalog.
All Front needs is an API key, pasted into the secure form, and a start date marking the oldest conversations and messages to bring in.
Pick the data you want and how often it refreshes, then approve the first load.
The data lands in your Library, ready for chat, dashboards and scheduled reports.
FAQ
Ask the Connector Agent to connect Front, then paste an API key and pick a start date in the secure form. You can also set a page limit for how many records each request returns.
Conversations with their messages, events, followers and drafts, inboxes and channels, teammates and teams, tags, contacts, contact groups and notes, accounts, links, knowledge base articles and message templates.
Daily, weekly or monthly, whichever you pick, or on demand. Each sync reloads the data from your start date, and answers come from Querri's latest copy rather than from Front at the moment you ask.
Yes, from message timestamps. Conversations carry their assignee and messages carry their author and whether they were inbound, so Querri can time replies by teammate, inbox or tag.
No. Querri only reads from Front. It never creates, edits or deletes records there, and every answer runs on Querri's own copy of the data.
Yes. Querri is SOC 2 Type II, HIPAA and ISO 27001:2022 certified, credentials are stored encrypted, and your data is never used to train a model.
Keep exploring
Connect Front, add the rest of your systems, and get answers your whole team can check.
