How do I connect JustCall to Querri?
Join your JustCall API key and API secret with a colon (key:secret), paste that into the API Key field of the secure form, and pick a start date. You open the form by asking the Connector Agent for JustCall, and it never sees the credentials.
What JustCall data does Querri read?
Calls with agent, contact, line, date, duration, queue and cost; SMS with direction, delivery status and cost; contacts; users with role and availability; phone numbers; and sales dialer agent analytics such as dialed, answered and abandoned calls, connection rate and pause time.
How often does JustCall data refresh?
JustCall data is reloaded in full on every sync, on the daily, weekly or monthly schedule you set, or manually whenever you need it. Answers reflect the latest sync rather than calls happening right now.
Can I compare JustCall activity with closed deals?
Yes, if your CRM is connected as well. Calls and texts carry contact names, emails and numbers, which Querri can match to CRM contacts to compare touches per deal against won and lost outcomes.
Does Querri change anything in JustCall?
No. Querri only reads from JustCall. It never creates, edits or deletes records there, and every answer runs on Querri's own copy of the data.
Is my JustCall data secure in Querri?
Yes. Querri is SOC 2 Type II, HIPAA and ISO 27001:2022 certified, credentials are stored encrypted, and your data is never used to train a model.