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JustCall + Querri

JustCall calls and texts, analyzed in plain language

Querri reads JustCall calls and SMS with agent, contact, line and cost details, plus contacts, users, phone numbers and sales dialer agent analytics. Ask how agents spend their time and which lines handle the most traffic.

Querri only reads from JustCall and never changes your records. SOC 2 Type II, HIPAA and ISO 27001:2022 certified, and your data is never used to train a model.

What you can answer

Questions teams ask about their JustCall data

Which agents connect on the most dialer calls?

Agent analytics come with connection rate, answered and dialed calls and pause time, but comparing them over months means saving each report. Querri can track connection rate and pause time per agent as KPIs that refresh with every sync.

KPIs

Can I ask about call volume from Claude or ChatGPT?

Managers often want a quick number while they are in another tool. Querri exposes your JustCall data to Claude, ChatGPT and other assistants, with the same access rules, so a question about yesterday's calls gets answered there.

Claude, ChatGPT & more

What are we spending on calls and texts per line?

JustCall stores the cost incurred on each call and SMS, so totals by line and month take some adding up. Ask Querri for spend by line and agent and get a chart you can share with finance.

AI Chat

What comes over

What Querri reads from JustCall

Querri copies this data into your Library on a schedule, next to every other system you connect, so one question can draw on all of it.

  • Calls
  • SMS messages
  • Contacts
  • Users
  • Phone numbers
  • Agent analytics

Refreshed on your schedule

Each sync reloads the data you picked, daily, weekly or monthly, or whenever you run it by hand.

Read only

Querri reads from JustCall and never creates, edits or deletes anything there. Every answer runs on Querri's own copy.

Who sees what

Querri's own sharing and row-level access decide who sees which rows, in chat, dashboards, Claude, ChatGPT and the API.

How to connect

Connect JustCall to Querri

  1. 1

    Ask the Connector Agent

    Say "connect JustCall" or pick it from the connector catalog.

  2. 2

    Sign in or add your credentials

    In the secure form, enter your JustCall API key and API secret joined by a colon (key:secret) in the API Key field, then pick a start date that limits how far back calls and SMS go. The Connector Agent never sees them.

  3. 3

    Choose what to bring in

    Pick the data you want and how often it refreshes, then approve the first load.

  4. 4

    Ask your first question

    The data lands in your Library, ready for chat, dashboards and scheduled reports.

FAQ

JustCall and Querri: common questions

How do I connect JustCall to Querri?

Join your JustCall API key and API secret with a colon (key:secret), paste that into the API Key field of the secure form, and pick a start date. You open the form by asking the Connector Agent for JustCall, and it never sees the credentials.

What JustCall data does Querri read?

Calls with agent, contact, line, date, duration, queue and cost; SMS with direction, delivery status and cost; contacts; users with role and availability; phone numbers; and sales dialer agent analytics such as dialed, answered and abandoned calls, connection rate and pause time.

How often does JustCall data refresh?

JustCall data is reloaded in full on every sync, on the daily, weekly or monthly schedule you set, or manually whenever you need it. Answers reflect the latest sync rather than calls happening right now.

Can I compare JustCall activity with closed deals?

Yes, if your CRM is connected as well. Calls and texts carry contact names, emails and numbers, which Querri can match to CRM contacts to compare touches per deal against won and lost outcomes.

Does Querri change anything in JustCall?

No. Querri only reads from JustCall. It never creates, edits or deletes records there, and every answer runs on Querri's own copy of the data.

Is my JustCall data secure in Querri?

Yes. Querri is SOC 2 Type II, HIPAA and ISO 27001:2022 certified, credentials are stored encrypted, and your data is never used to train a model.

Ask your JustCall data a question today

Connect JustCall, add the rest of your systems, and get answers your whole team can check.