How do I connect Pendo to Querri?
Ask the Connector Agent to connect Pendo and paste your Pendo integration key into the secure form. The key is stored encrypted and the agent never sees it. Then choose what to bring in and a refresh schedule.
What data syncs from Pendo?
Tagged pages, tagged features, guides with their steps and polls, saved reports, and the account and visitor metadata schemas, meaning the field definitions. Each item carries details such as app, creator, created and last-updated dates.
How often does Pendo data refresh?
Each sync reloads the whole set of Pendo data you picked, daily, weekly or monthly, or whenever you run it by hand. Answers come from Querri's copy as of the latest sync.
Does the Pendo connector bring in page views or feature clicks?
No. It reads the definitions of pages, features, guides and reports, not visitor event counts or usage totals. For usage questions, bring that data into Querri from another source.
Does Querri change anything in Pendo?
No. Querri only reads from Pendo. It never creates, edits or deletes records there, and every answer runs on Querri's own copy of the data.
Is my Pendo data secure in Querri?
Yes. Querri is SOC 2 Type II, HIPAA and ISO 27001:2022 certified, credentials are stored encrypted, and your data is never used to train a model.