How do I connect Productboard to Querri?
Ask the Connector Agent to connect Productboard, then enter an access token and a start date in the secure form. The token is stored encrypted and the agent never sees it.
What data syncs from Productboard?
Products, components, features and feature statuses, customer notes with their tags and feature links, companies and their custom fields, users, custom fields and values, release groups, releases, feature-to-release assignments, objectives and feedback form settings.
How often does Productboard data refresh?
Each sync reloads your selected Productboard data in full, on a daily, weekly or monthly schedule, or when you run it by hand. Notes cover everything updated since the start date you set.
Why are older Productboard notes missing?
Notes are read from the start date you entered when connecting, based on when each note was last updated. To include older feedback, edit the connection with an earlier start date and run the sync again.
Does Querri change anything in Productboard?
No. Querri only reads from Productboard. It never creates, edits or deletes records there, and every answer runs on Querri's own copy of the data.
Is my Productboard data secure in Querri?
Yes. Querri is SOC 2 Type II, HIPAA and ISO 27001:2022 certified, credentials are stored encrypted, and your data is never used to train a model.