How do I connect SmartReach to Querri?
Two credentials do it: your SmartReach API key and your team ID. Ask the Connector Agent for SmartReach and type both into the secure form, where they are encrypted and never shown to the agent.
What SmartReach data syncs to Querri?
Campaigns, with their name, status, owner, creation date and totals for sent, opened, clicked and replied, plus prospects with fields such as name, email, company, job title, country, list and owner.
How often does SmartReach data refresh in Querri?
Whenever your schedule says: once a day, once a week or once a month, or straight away when you trigger a sync. Campaigns and prospects are reloaded whole each time, and questions run on Querri's latest copy.
Are individual email events part of the SmartReach connector?
No. Opens, clicks and replies arrive as totals on each campaign, not as one row per email sent. That covers campaign-level rates and comparisons by owner or status; a per-message timeline for each prospect is not included.
Does Querri change anything in SmartReach?
No. Querri only reads from SmartReach. It never creates, edits or deletes records there, and every answer runs on Querri's own copy of the data.
Is my SmartReach data secure in Querri?
Yes. Querri is SOC 2 Type II, HIPAA and ISO 27001:2022 certified, credentials are stored encrypted, and your data is never used to train a model.