How do I connect UserVoice to Querri?
Tell the Connector Agent to connect UserVoice, then enter your UserVoice subdomain, an API key and a start date in the secure form. The key is stored encrypted and the agent never sees it.
What UserVoice data syncs?
Forums, suggestions, features, feedback records, supporters, comments, notes, categories, labels, product areas, segments, statuses and status updates, importance scores, users, teams, and external accounts and users. You choose which of these to bring into your Library.
How often is UserVoice data refreshed?
Querri reloads your selected UserVoice data in full on each sync, daily, weekly or monthly, or on demand. Answers reflect the copy from the latest sync, not the UserVoice admin at that moment.
Can I weigh UserVoice requests by account revenue?
Yes. External accounts come over with MRR and revenue, and each supporter links through their user to an account. Querri totals that revenue per suggestion, and adds open pipeline or renewal dates when your CRM is connected too.
Does Querri change anything in UserVoice?
No. Querri only reads from UserVoice. It never creates, edits or deletes records there, and every answer runs on Querri's own copy of the data.
Is my UserVoice data secure in Querri?
Yes. Querri is SOC 2 Type II, HIPAA and ISO 27001:2022 certified, credentials are stored encrypted, and your data is never used to train a model.