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Zonka Feedback + Querri

Zonka Feedback results across every location

Querri reads Zonka Feedback responses, surveys, contacts, locations, workspaces, tasks and users. Compare feedback across sites and teams and check whether follow-up tasks get closed.

Querri only reads from Zonka Feedback and never changes your records. SOC 2 Type II, HIPAA and ISO 27001:2022 certified, and your data is never used to train a model.

What you can answer

Questions teams ask about their Zonka Feedback data

Which sites are slipping on satisfaction?

With many locations, one site slipping is easy to miss until a monthly review. Querri groups responses and their NPS scores by location and flags a site whose scores fall in its nightly check.

Nightly insights & monitors

Are follow-up tasks from negative feedback getting done?

Each task records the response it came from, who it is assigned to and whether it is completed. Querri joins tasks to responses and tracks the share of negative responses with a completed follow-up as a KPI.

KPIs

How does feedback compare across workspaces?

Each survey records the workspace it belongs to, and every response points back to its survey. Querri reads them all into one Library, so a single chart compares workspaces side by side.

The Library

What comes over

What Querri reads from Zonka Feedback

Querri copies this data into your Library on a schedule, next to every other system you connect, so one question can draw on all of it.

  • Responses
  • Surveys
  • Contacts
  • Locations
  • Workspaces
  • Tasks
  • Users

Refreshed on your schedule

Each sync reloads the data you picked, daily, weekly or monthly, or whenever you run it by hand.

Read only

Querri reads from Zonka Feedback and never creates, edits or deletes anything there. Every answer runs on Querri's own copy.

Who sees what

Querri's own sharing and row-level access decide who sees which rows, in chat, dashboards, Claude, ChatGPT and the API.

How to connect

Connect Zonka Feedback to Querri

  1. 1

    Ask the Connector Agent

    Say "connect Zonka Feedback" or pick it from the connector catalog.

  2. 2

    Sign in or add your credentials

    Pick your Zonka Feedback data center, US or EU, and paste an auth token into Querri's secure form, where the Connector Agent can't read it.

  3. 3

    Choose what to bring in

    Pick the data you want and how often it refreshes, then approve the first load.

  4. 4

    Ask your first question

    The data lands in your Library, ready for chat, dashboards and scheduled reports.

FAQ

Zonka Feedback and Querri: common questions

How do I connect Zonka Feedback to Querri?

Ask the Connector Agent to connect Zonka Feedback, select your data center, US or EU, and paste your auth token into the secure form. The token is stored encrypted and the agent never sees it.

What Zonka Feedback data syncs?

Responses, surveys, contacts, locations, workspaces, tasks and users. Each lands in your Library as its own table, ready to join with the others and with your other connected systems.

How often does Zonka Feedback data update in Querri?

Querri reloads Zonka Feedback in full on each sync, on a daily, weekly or monthly schedule, or whenever you run it manually. Answers come from the copy taken at the last sync.

Can different managers see only their own locations?

Yes. Querri's row-level access can limit each person to the locations or workspaces they manage, in chat, dashboards and reports, while leadership sees every site.

Does Querri change anything in Zonka Feedback?

No. Querri only reads from Zonka Feedback. It never creates, edits or deletes records there, and every answer runs on Querri's own copy of the data.

Is my Zonka Feedback data secure in Querri?

Yes. Querri is SOC 2 Type II, HIPAA and ISO 27001:2022 certified, credentials are stored encrypted, and your data is never used to train a model.

Ask your Zonka Feedback data a question today

Connect Zonka Feedback, add the rest of your systems, and get answers your whole team can check.